Privacy Policy

1. Introduction

At Leñas Muntaner, we take your privacy very seriously.
This Privacy Policy explains how we collect and use your personal data when you visit our website or contact us to request information or place a firewood order.

2. Information We Collect

2.1. Contact and Order Details

When you contact us by phone, WhatsApp, or through the website, we may collect information such as your name, phone number, delivery address, and any other data necessary to manage your firewood order.

2.2. Browsing Information

We may collect technical information such as your IP address, browser type, operating system, and browsing behavior using tools like Google Analytics or similar technologies.

3. Purpose of Processing

We use your data exclusively to:

  • Manage and confirm your firewood order.
  • Contact you regarding your request or inquiry.
  • Analyze traffic and improve the user experience on our website.

The processing of your data is based on your consent—granted when you contact us—and/or the necessity to perform the service you request (home delivery of firewood).

5. Data Retention

We will retain your data only for as long as necessary to handle your order or inquiry, or until you request its deletion, always in compliance with applicable legal obligations.

6. Data Sharing

We do not share your personal data with third parties, except where there is a legal obligation or with trusted providers who help us manage the website or the delivery service, always under confidentiality agreements.

7. Your Rights

You have the right to:

  • Access, rectify, or erase your personal data.
  • Object to its processing or request its restriction.
  • Withdraw your consent at any time.

To exercise these rights, write to info@lenasmuntaner.com .

8. Cookies

This site may use first-party or third-party cookies to enhance your browsing experience.
You can manage your cookie preferences directly in your browser settings.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time.
If we do so, we will publish the updated version on this page.